Due to the nature of the business (made to measure), we do not accept returns. As a result, refunds are not provided.
What we can do for you is provide all alterations where necessary – free of charge. If we deem that the suit provided is not acceptable, not ‘fit for purpose‘, then we will remake the suit. Please note that only an agent of Tailor On The Road can determine a suit not fit for purpose and cannot commit to Fit Guarantee.
Please contact us with any feedback where any unsatisfactory work is provided. However, all suit fittings undergo a Fit Guarantee where alterations (if any) are determined and fit is accepted.