Due to the nature of the business (made-to-measure), we do not accept returns. As a result, refunds are not provided. What we can do for you is provide all alterations where necessary. If we deem that the suit provided is not acceptable, not fit for purpose, then we will remake the suit. Please note that only an agent of Germaine Joseph Tailor On The Road can determine a suit not fit for purpose and cannot commit to Fit Guarantee.
Please contact us with any feedback where any unsatisfactory work is provided. However, all suit fittings undergo a Fit Guarantee where alterations (if any) are determined and fit is accepted.
this man crafts amazing suits that fit so well it feels like you are wearing nothing at all. great fun and friendly guy that makes him feel like you have known him forever
would recommend to anyone wantinAg an outstanding suit
Has made me an amazing suit. Professional yet casual and makes you feel comfortable through the whole process. Very accommodating for our difficult situation and the quality of his work is evident in the suit.
Suits are amazing, awesome guy to deal with kept me in the loop as I was waiting for the suits to arrive. Would recommend to anyone that is looking for great fitting suits.
Amazing quality suits at a very reasonable price. Service was amazing, flew from Melbourne to Brisbane just to size me up so suits would be ready on time. Couldnt reccomend highly enough.
We had Tailor on the Road make the Grooms three piece suit and the groomsmen's pants for our wedding. Thad was always responsive had a lot of knowledge about his craft. The outfits looked amazing and we couldn't have been happier. Would highly recommend Tailor on the Road.